Support Specialist with German

ImpacT Hire is actively seeking a Client Support Specialist with German for one of our clients, a leading company specializing in business and professional software solutions for planning, construction, and manufacturing in the furniture and interior design industry. This role involves maintaining the systems of a reputable German company.

Responsibilities:

• Manage user inquiries from initial contact through error analysis to developing solutions via phone or ticketing system;
• Process inquiries effectively—from the initial inquiry, through fault analysis, to solution development;
• Perform software installation and management tasks;
• Collaborate with various departments to ensure smooth operations.

Requirements:

• Completed secondary or higher education, ideally in IT;
• Experience in IT service and support is preferred but not mandatory;
• Solution-oriented approach with a strong focus on service excellence;
• Fluency in German and English, both spoken and written (minimum Level B2).

What We Offer:

• Exciting tasks in a secure, international company offering diverse career perspectives;
• Comprehensive training and onboarding programs to get you started;
• Home office options—up to 5 days per month;
• Standard working hours with no shift work.

Work Location: The office is located in Varna, Bulgaria, and on-site work is required.

If you feel the challenge, apply now!