Cash Collection Specialist with German

We are looking for a Cash Collection Specialist with German to join our client's team in Sofia.

Location: Business Park Sofia Working model: Hybrid

Main focus:

• Secure complete customer account management, in depth analysis of unpaid debt and strategy application to ensure all ledgers are kept clean, accurate and reconciled (apply corrective measures if necessary)
• Ensure full coverage of the assigned portfolio through collection of all accounts using various collections methods and communication channels. Position holder needs to prioritize direct customer communication via outbound/inbound calls.
• Properly document all performed actions as per agreed process and archive evidences in the ERPs and tools used within the team
• Following deployed collection guidance and strategy, ensure proper follow up and prioritization of all accounts and customer requests
• Provide accurate forecast on account level, considering regular follow up and update.
• Perform account analysis and payment behavior analysis, following requests from Risk team, related to annual risk assessment of the account.

Required skills:

• Fluent in German language (both written and verbal)
• Experienced in administrative or customer interaction role
• Self-motivated and willing to learn new skills
• Driven by team’s success and deadlines kept
• Adaptable to a changing environment
• Confident in use of MS Office and with good command of English language
• Organized with attention to details
• Able to maintain high productivity with low error rate
• Friendly and communicative
• Any experience in a similar role will be considered an advantage

Benefits:

• Competitive salary and performance bonuses
• Opportunity for career progression
• Young and vibrant team environment
• Social benefits package
• Professional on-boarding and on-going trainings

Are you eager to advance your career with us? We would be delighted to receive your resume in English!

Easy Consult is a well-known Bulgarian recruitment agency who has been placing and sourcing talented technical and non-technical IT professionals since 2004. With over 15 years of recruitment experience we specialize in matching talented individuals to vacancies in the highly competitive IT jobs market at all levels. We aim to provide the best services, the best solutions and the best value to both jobseekers and employers within the ICT industry.

Our services are free of charge for candidates. All applications will be treated in strict confidentiality. Easy Consult Recruitment and Employment activities are based on a Recruitment license 2339/ 30.08.2017.