Senior Customer Service Specialist (Temporary)

We are looking for qualified and motivated candidate for the role of Senior Customer Service Specialist (Temporary), based in Sofia.

How you’ll spend your day

• Creation and Maintenance of Master data
• Acting as a commercial intermediary between Teva sites and Internal and External customers regionally and globally
• Collaboration with all international teams, sites and markets in order to provide solution for any occurred problems
• Managing the end to end execution from order placement till delivery and ensures best practice in Logistics and Inventory monitoring processes
• Managing customer service issues and facilitating discussions for resolution
• Participation in/Leading Projects and workshops

Your experience and qualifications

• Bachelor Degree or equivalent (preferably in business management discipline)
• Minimum 2 years of experience in an international business environment
• Excellent communication skills in English
• Knowledge of MS Word, MS Excel, MS Outlook
• ERP experience - SAP or other business management system
• Understanding of pharmaceutical business and/ or knowledge of PowerPoint and Visio would be an advantage

Enjoy a more rewarding choice

• Dynamic and challenging work environment in one of the world leading pharmaceutical company and the biggest pharmaceutical company in Bulgaria
• Competitive remuneration bound with performance
• Additional healthcare insurance
• Transportation allowance and other flexible benefits
• Flexible working hours and option to work from home as per the company policy
• Opportunity for development

Make a difference with Teva Pharmaceuticals

If this sounds like the right opportunity for you, send us your CV in English.

Please, kindly note that only shortlisted applicants will be contacted. All personal data is protected by law and will be treated in confidence.