Digital Content and eCommerce Specialist

We are Yettel!

Yettel Bulgaria, part of PPF Telecom Group, is a telecommunications company that connects over 3 million customers to people, devices and businesses. Until March 2022, the company operated on the Bulgarian market as Telenor Bulgaria.

We are a company that wants to discover, develop and invest in technology to serve people in the most useful and effective way for them. At Yettel, we believe that a balanced life is a better life. That's why we do everything we can to help people balance the things that matter to them, to make better choices, especially when it comes to technology and its role in our lives.

We want to create the future together with you. That's why we at Yettel are ready to discover and develop your talent and unique skills as we change the world together.

Role Overview:

Digital Sales Specialist is responsible for the management of the web-site content, as well as the operational execution of company's Digital Sales strategy, including online presence and e-commerce channels development. This role will also be focused on Yettel’s digital transformation, taking a crucial part in the planning and overseeing of the development of the e-commerce capabilities of the company.

Your responsibilities will be:

• Lead cross-functional teams, including UX/UI, marketing, technology, to deliver self-care and ecommerce capabilities for Yettel web as one of the primary digital touchpoints;
• Keep up-to-date the product portfolio at yettel.bg;
• Oversee the process of transformation for the e-commerce platform, including giving valuable input for new functionalities and designs of the e-commerce capabilities;
• Participate in generating ideas for online applications, new products and services, develop relevant business cases and plan their implementation;
• Responsible for driving traffic, sales & revenue achievement and customer satisfaction levels within the website and eshop
• Monitor agreed KPIs on channels performance and to propose actions to drive business results;
• Actively participate with other departments in development of new e-business solutions;
• Lead or participate in cross-functional teams (internal & external) responsible for development and implementation of customer centric Journeys across digital channels.

We expect from you:

• Digital Marketing Proficiency: Comprehensive understanding and hands-on experience in digital marketing strategies and implementation.
• Analytical Acumen: Strong analytical skills and strategic thinking ability, with proficiency in using tools like Google Analytics and Hotjar.
• Results-Driven Leadership: Demonstrated capability to build and execute strategic plans, meeting and exceeding both short and long-term business objectives.
• Telecommunications Insight: Knowledge of the telecommunications industry and its digital business landscape (web, mobile, app, and web-sales).
• Adaptability Champion: Ability to thrive in a rapidly changing, fast-paced environment, handling challenges with professionalism and agility.
• Bilingual Communication Excellence: Fluent English language skills, both written and verbal, ensuring effective communication across diverse teams.
• Tech Savvy: Proficiency with MS Office suite and other relevant digital tools essential for the role.
• Strategic Planning and Execution: Capability to lead cross-functional teams and drive the implementation of customer-centric journeys across digital channels.

Benefits:

• Positive workplace culture where you would receive all the support you need from your peers and managers in order to achieve your personal and team goals
• Annual bonus based on your personal performance
• Preferential prices for mobile devices and accessories
• Unlimited mobile services and mobile internet
• Flexible working hours
• Monthly food and gift vouchers
• Transportation allowance
• Additional health insurance

Challenge yourself! Discover new opportunities!

Over its 20 years history on the Bulgarian market, the company has built a strong track record as a pioneer in wireless and beyond, launching Bulgaria’s first commercial 4G network in 2015, the first VoLTE service in 2018 and paving the way for the development of 5G with the country’s first 5G network test. Yettel’s sector-leading approach to infrastructure has won four consecutive Best in Test certificates awarded by the global gold-standard benchmarking organization umlaut. Today, Yettel Bulgaria employs more than 1800 people, operates more than 180 retail stores, with its mobile network covering more than 99% of the Bulgarian population.

Join Yettel now by sending us your up-to-date CV.

Only shortlisted applicants will be contacted with information about next steps of our selection process.

Applicants are treated with strict confidentiality following the applicable personal data protection legislation.