BPO Consultant with French Finish, Danish or Dutch and English

Job location Sofia; Permanent; Full time; Flexible work time; Suitable also for students; Suitable also for candidates with little or no experience; Salary from 2900 to 3600 BGN (Gross); Languages: English, Dutch, Finnish, French, Danish; Suitable also for candidates with refugee status

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job into an inspiring path of change and support. With pride, we can say that we have been among the best in the recruitment field for 16 years. We believe that we can change people's lives by helping them become the best version of themselves. We participate in the development of many Bulgarian and international companies, helping them find the right people and solutions for their business. Our network of satisfied candidates and clients continues to grow, remaining our greatest pride and motivation.

For one of our clients - a giant company, offering services and solutions in various fields. We are on a search for open, determined, and customer-focused people for the role of BPO Consultant with French Finish, Danish or Dutch and English.

Essential Duties and Responsibilities:

• Working closely with customers, listening to their issues and requests;
• Communicating with care and understanding and striving to provide a positive experience;
• Analyzing each case and striving to offer the best suited solution;
• Keeping an eye on reoccurring issues and reporting on identified trends to your superiors;
• Serving as a guide and navigating customers through the solution process;
• Acting as a part of the team and striving to maintain a good working environment.

Requirements:

• Fluency in French Finish, Danish or Dutch and strong English skills;
• Open and friendly approach to customers and determination to help;
• Customer-focus, good people skills and ability to adapt to different cases;
• Team-player attitude and drive to provide a high-quality service;
• Familiarity with iOS and Android OS features;
• Flexible, reliable and organized.

Our client offers:

• Great remuneration and a full-time job;
• Additional health insurance and a fully paid Holiday leave;
• Various learning and career growth opportunities;
• Working environment that is encouraging, supportive and values personal commitment;
• Flexible working hours organized into day shifts.

If you are interested, challenged and convinced you are the right candidate, do not hesitate and send your detailed resume in English (Do not forget to point the ref. N СМ_BCFFDDE) Only the shortlisted candidates will be contacted in a timely manner.

All the information is protected by the Commission for the Protection of Personal Data (Astrea Recruitment. - reg No 1809)