CMDB Expert (ServiceNow)

talaint is a seasoned player in the realm of recruitment, seamlessly merging traditional principles with cutting-edge innovation. With a proven track record of success dating back to 2009, our team’s expertise spans diverse industries from expert recruitment to executive search, IT and BPO professionals, and beyond. Our mission is to redefine recruitment, prioritizing individuals, and organizations alike. Join us in shaping this new era and together, we'll make careers and companies thrive.

------------OUR CLIENT ------------

Our client is a leading telecommunication services provider with a strong presence in the Bulgarian market. The company has over 20 years of presence in the Bulgarian market as one of the first mobile operators with high standards in the care of its employees and customers. As a part of their growing business, they are looking for an experienced professional to contribute to the configuration, implementation and maintenance of a ServiceNow system on the role of a:

CMDB Expert (ServiceNow)

Responsibilities:

• Integration of external systems with ServiceNow platform;
• Development and maintenance of detailed technical and process documentation;
• Establishment and maintenance of the CMDB, managing data with import sets, updates sets and transform maps;
• Data Management and Quality Assurance;
• Process analysis and automation.

Requirements:

• University education
• Experienced in design and implementation of ServiceNow ITOM – Discovery, CMDB or relevant platform;
• Experienced in implementation, and customization of ITSM processes;
• Basics in network technology (Router, Switches, Access Points);
• Basics in IP V4 and IP V6;
• Experience in Health Check, Root Cause Analysis and error prevention;
• Good knowledge of Windows and Linux OS;
• Fluent in English.

In case you are interested in the position, please send your CV in English and we would be happy to discuss it further.

Please note that only shortlisted candidates will be contacted by our consultants.

Applying for this position, you are authorizing talaint to work and process your personal information following the Law for Personal Data Protection.

Agency license Number 2123 was issued on 04.10.2016.