Back Office & Customer Service Assistant
The Adecco Group is the world’s leading provider of human resource solutions and a Global Fortune 500 company. At Adecco, we daily connect more than 700,000 people from 60 countries around the world with work opportunities with our clients - leading employers from various industries. But our goal goes beyond just finding new jobs for the people - our goal is to help you find a fulfilling job, the perfect match for you, a position in which you will do what you love. And this is not just a job for us, this is our passion!
For one of our trusted clients, we are currently looking for a Back Office & Customer Service Assistant who will join their friendly and open team.
Responsibilities:
- Being in charge of back-office relationship with business customers from the company's portfolio, answering to customers’ requests via email or phone;
- Increasing the degree of customer satisfaction and developing existing business relationships;
- Prepares and presents complete documentation of the customer’s files to the General Manager, in order to be validated, with the scope of preventing litigation of contracts;
- Follows and controls contracts and credit limit requests sent by sales Representatives before entering them in the system;
- Prepares files and requests, receive, and monitors customer receivables and guarantees.
Requirements:
- Very good professional level of English language;
- Proactive, Detail-oriented, organized, team player;
- Good communication and time management skills, ability to multitask;
- Knowledge of MS Office Suite (Word, Excel, Outlook and PowerPoint);
- Previous experience in Back Office/Customer Support roles is a huge advantage.
The company offers:
- Competitive base salary;
- Great social package (additional health insurance, Multisport card, food allowance);
- Standard working hours (Monday-Friday 9 AM - 6 PM);
- Possibility to develop in a fast growing international company.
If you recognize yourself in the description above, send us your CV in English today!
Only short-listed candidates will be contacted.
All applications will be treated in strict confidentiality. Recruitment license from National Agency of Employment №1814 from 08.12.2014