Back Office Specialist with English /Logistics/

Adecco is a Fortune Global 500 company and the global leader in HR services. The Adecco Group connects over 500,000 external colleagues with clients each day through its network of more than 6,600 branches, with 34,000 full-time employees in over 60 countries and territories around the world.

We are currently looking for an experienced Back Office Logistics who will join the office in Sofia, Bulgaria.

Key Responsibilities:

• Monitor and coordinate 3PL service providers performance of warehousing and transportation processes;
• Monitor outstanding deliveries and ensure timely inbound and outbound shipments processing by 3PL;
• Managing damages clearance process caused during transportation;
• Investigate and clarify stock differences;
• Process B2B and end-consumer facing (B2C) requests (Order, offer, schedule control, returns, credit notes, billing adjustments, complaints);
• Respond to and support business queries and/or requests from B2B and B2C customers (e.g., price and availability requests);
• Follow up order status and deliveries (B2B & B2C), including post-purchase satisfaction calls;

Requirements:

• Bachelor (e.g., Business administration or of a comparable study program) or equivalent higher education;
• You are analytical and you have a strong interpersonal and account management skills;
• You are fluent in English & Microsoft office (Excel,Word, Power Point);

If you recognize yourself in the description above, send us your CV in English today!

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.

Recruitment license from National Agency of Employment №1814 from 08.12.2014