Data collection and customer support associate with German/French/Italian/Spanish and English

Join our dynamic and innovative team, focused on delivering high-quality services across various sectors.

We are looking for driven individuals with a knack for communication and a passion for customer engagement.

This position involves conducting outbound telephony surveys to gather valuable data while managing customer interactions effectively.

Primary Responsibilities:

• Achieve an expected volume survey daily
• Maintain compliance with provided scripts while demonstrating flexibility in responding to queries and managing customer queries
• Record data accurately and efficiently using a typing speed that enables high productivity

Qualifications:

• Proficiency in German/French/Italian/Spanish and English
• Previous experience in sales or customer interaction roles is an advantage
• Familiarity with motorcycles and electric vehicles will be considered a plus
• Excellent communication and interpersonal abilities
• Ability to comply with scripted interactions while personalizing the conversation as needed

Working for Concentrix Bulgaria means:

• Be part of a leading global intelligent transformation company with 2025 awards for Innovation, AI Technologies and Culture
• Fully paid initial training and onboarding
• Continuous training and upskilling programs through Concentrix University and LinkedIn learning
• Professional Development and Career Navigation programs to support your career growth
• Benefits package including Health and Life Insurance, Multisport card, Transport allowance, Bonuses for significant life events, Corporate discounts, Additional paid leave for education and CSR purposes, and more!
• 90 company events every year including social, health and wellbeing initiatives
• Convenient office location, close to bus stations and metro
• Relocation support if needed (accommodation and travel expenses)

Experience the power of a game-changing career