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German Sales Team Leader

Workster partners with a leading German Outsourcing/BPO consultancy which assists businesses in creating positive, interactive, and successful customer interactions using a blend of human touch and technology. Together, we’re looking for a German-speaking Sales Team Leader to join their team in Sofia.

Your Role

  • Managing day-to-day operations in a Sales environment, focused on the Telecom industry
  • Ensuring consistent quality and productivity
  • Coaching, shadowing and employee support
  • Driving team members to achieve top-notch sales targets
  • Support in process development
  • Conducting feedback and conversations with employees
  • Monitoring, reporting and analysis of KPIs relevant to the project

Your Qualifications

  • C1 German level
  • 2+ years of experience in customer service or sales activities in BPO
  • 1+ year experience as a Team Leader, ideally in a sales related program
  • Based in Sofia or willing to relocate
  • The ability to identify training needs and support program development
  • Excellent organizational skills and attention to detail
  • Multitasking and prioritization
  • Strong orientation towards results

The Offer

  • Competitive base salary and great commission potential
  • Possibility of cooperation with leading business partners
  • Opportunity to develop and co-create a new project
  • Internal training and learning opportunities
  • Career opportunities in an international company
  • Free fruits, drinks and private medical care