Обява Премиум

Customer Service Representative with German

"Office People Bulgaria" Ltd is a part of an international recruitment and personnel acquisition company, providing HR services and solutions across various European countries. The free movement of the workforce is the contemporary trend in the HR industry, and our mission is to assist candidates in finding the best job for them, regardless of location.

For one of our main clients - a leading provider of business process services, driven by data, technology, and people, we are currently looking for a motivated Customer Support Representative with German to join their team.

What you will do:

  • Support customers by dealing with inquiries via telephone and email;
  • Resolving product/service issues and providing ongoing support to customers;
  • Carry out sales after handling customer inquiries;
  • Maintaining an accurate database while adhering to project-specific communication standards and processes.

Required skills:

  • Fluency in German language;
  • Experience in a customer-facing role would be considered as an advantage;
  • Excellent communication skills;
  • Customer and solution-oriented mindset;
  • Sales interest would be a plus;
  • Proficiency in MS Office (Excel, Word, PowerPoint).

What's in it for you?

  • Bonus program based on performance and sales results;
  • Competitive remuneration;
  • Comprehensive training program;
  • Work from office - great location in a modern building;
  • Flexible working time on 8/4 hour shifts;
  • Additional health insurance;
  • Food vouchers.

Note: Only shortlisted candidates will be contacted for interviews.

All applications will be treated in strict confidentiality as per GDPR requirements. Recruitment license from National Agency of Employment №3497 from 29.03.2023