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Assistant, SD NEBU STP with French language skills Temporary contract

Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you! Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win?

Job Purpose

The Shared Services STP Service Desk Assistant will identify and respond to internal and external customer’s needs. They are the primary point of contact for STP related queries and will provide service-orientated first level support. They will be responsible for handling STP related quires received as inbound calls, e-mails, faxes, from employees, vendors and approved third parties, ensuring data deficiencies are resolved in a timely manner.

The position will be tasked with driving and delivering STP service excellence to the business with an emphasis on customer service and continuous process improvement to further enhance the STP service level and effectiveness expected throughout

Key Responsibilities

  • Works with each BU to build positive, constructive relationships and works in partnership with each to drive an effective and smooth deployment of STP processes into the SSC
  • Supports the transition team (where appropriate) to ensure the successful migration of all AP and wider STP in-scope activities to Shared Services.
  • Provides feedback and support to the STP Service Desk Team Leads and STP Service Desk Manager in driving end-to-end standard STP processes across the Coca-Cola EP business
  • Proactively improves the quality of STP through identification and resolution of issues and continuous improvement of STP processes

Experience required

  • Experience of creating, managing and analyzing records/data through computerized systems, ideally in multinational organisation and/or Shared Services environment
  • Ability to assess a problem and escalate it to the appropriate level
  • Minimum 1 years STP/Accounts Payable/Service Desk experience in a multinational organisation and/or Shared Services environment

Language Capability & expert level:

  • Fluent in English and French
  • Any of the following languages (Dutch/Swedish/Norwegian/German) will be considered as an advantage

Education & Qualifications required

  • University degree or equivalent
  • Strong ERP experience essential, preferably SAP

Capability required & Expert level

  • Analytical Thinking – Foundational
  • Relationship Management – Foundational
  • Collaborative Influencing - Foundational
  • Finance Operations and Accounting – Foundational
  • Process Excellence – Foundational
  • System Literacy - Intermediate

Our employee value proposition:

Being Rewarded

  • Market Competitive Salary
  • Annual Compensation & Bonus Cycle
  • CCEP Shares Purchase plan & Matching Share
  • Food Vouchers
  • Flexible Working

Being Connected

  • Everyone’s Welcome – Inclusion, Diversity & Equity Culture
  • Keep In Touch program – in support of parental care
  • Inspiring Office layout with Great beverages and Sofia subsidized canteen
  • Referral Program

Being Developed & Valued

  • Professional Qualifications Support & Sponsorship
  • Ninja Community and Lean Six Sigma Certification
  • CCEP learning platforms & Leadership training curricula
  • Career Growth and Talent Progression
  • Recognition program

Being Well

  • Flexible & Hybrid Ways of Working
  • Additional days paid leave at start and on top – Birthday, Qualification & Volunteering;
  • Wellbeing & Sports program, including corporate discounts & subscription fees
  • Wellbeing Community & Initiatives
  • Employee Assistance Program
  • Additional Health Plan & Dental Insurance

Being Inspired

  • Social Projects & Community Charity programs
  • Participation in Corporate Challenges - marathon, sports, fun
  • External life coach speakers and Work-Life balance lectures
  • Team Building & Fun Events

Coca-Cola Europacific Partners (CCEP) is a major fast-moving consumer goods business and the world’s largest independent Coca-Cola bottler. With a dedicated team of 33,200 people, serving customers in 29 countries, we make, sell and distribute the world’s most loved drinks brands to more than 600 million people, including Coca-Cola®, Fanta®, Powerade®, Glaceau Vitaminwater®, Monster® and Capri-Sun®. And we want a workforce as diverse as our products – with a culture that fosters belonging and inclusivity. One that enables everyone to be themselves, whatever their background or experience. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognize we’ve got some way to go, but we’ll get there with the support of our people. It’s them who drive our future growth.