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Customer Support Specialist with German

For 20 years Easy Consult has been a trusted partner for tailor made HR solutions in various industries. Striving to be a market leader we are always on the look for the latest trends in HR, staying true to our mission of building long lasting relationships with our clients, candidates, and employees.

No matter if it is about recruiting a skilled machine operator, a qualified software developer or an experienced executive our team has been delivering in a time efficient and high quality manner.

On behalf of one of our clients, a leading information technology company, we are currently looking for Customer Support Specialist with German to join their team.

What you will do:

  • Support customers by dealing with inquiries via telephone and email
  • Resolving product/service issues and providing ongoing support to customers
  • Carry out sales after handling customer enquiries
  • Maintaining an accurate database while adhering to project specific communication standards and processes

Required skills:

  • German at C1 level or above Experience in a customer facing role
  • Excellent communication skills
  • Customer and solution-oriented mindset
  • Interest and/or experience in sales (preferred)
  • Proficiency in MS Office (Excel, Word, PowerPoint)

What's in it for you?

  • A bonus program based on performance and sales results
  • A comprehensive training program
  • The option to work from home after training
  • Choice between 8 and 6 hours of work per day
  • Accommodation costs during training will be reimbursed.
  • Health insurance
  • Meal vouchers
  • A suitable office location

If this opportunity sounds appealing and fitting for you and your future career development, do not hesitate and apply. Send us your CV in English and we will contact the short-listed candidates as soon as possible.

And if this job is not suitable for you, but you know a person who is a perfect match on the requirements listed, please share the link or recommend your friend. Our services are free of charge for candidates.

All applications will be treated in strict confidentiality. Easy Consult Recruitment and Employment activities are based on a Recruitment license 2339/ 30.08.2017