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Customer Support Specialist with German and English (Mon-Fri) HYBRID

Salary: 3100 BGN gross

Working Hours: Monday-Friday, 10:00-19:00

Work Model: Hybrid (70% home, 30% office)

Position Details:

As a Customer Support Specialist, you will be responsible for providing excellent customer service to the company's clients through chat, email and phone. Your primary focus will be to address customer inquiries, resolve issues, and ensure a high level of customer satisfaction.

Languages Required:

  • German: C1/native proficiency
  • English: B2/C1 proficiency

Your Responsibilities:

  • Respond to customer inquiries and provide support via chat, email and phone;
  • Resolve customer issues promptly and effectively;
  • Maintain a high level of professionalism and empathy in all customer interactions.

What does the company offers:

  • Competitive Salary
  • Addition bonuses
  • Comprehensive Training (in office)
  • Flexibility to work from home and the office
  • Supportive Team Environment
  • Opportunities for professional development and career

If you’re excited about the opportunity to join a global leader in BPO and make a meaningful impact through exceptional customer support, we want to hear from you!

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