Intern, STP with French language skills

Job Purpose:

The Shared Services STP Intern will identify and respond to internal and external customer’s needs. They role is point of contact for STP related queries and will provide service-orientated first level support. The position will be tasked with driving and delivering STP service excellence to the business with an emphasis on customer service and continuous process improvement to further enhance the STP service level and effectiveness expected throughout.

Key contributions Financial Services Delivery

STP

• Responsible for delivering high quality services to key customers (who include Customers, Suppliers, Employees, Executives, Regulatory Bodies, etc)
• Ensures that Coca-Cola Europacific Partners policies are adhered to (e.g. approvals, financial guidelines, etc.)
• Application of the CCEP Source to Pay policy uniformly across the local BUs
• Service-oriented handling of enquiries with communication, in local language of the customer, of information by telephone and in writing (email)
• Ensures that the daily activities, within his/her responsibilities, are fulfilled according to the timetable agreed with the line manager and desktop procedures
• Demonstrates knowledge of respective F&A processes and procedures
• Manages the STP document management and archiving process in line with CCEP policy
• Productive use of technology tools and systems to ensure effective service delivery and accurate data management
• Ensures effective customer relationships are established and maintained through providing a prompt service by fully understanding clients’ needs and requirements.
• Ensures the timely and accurate delivery of information to stakeholders and customers
• Assures that the appropriate internal control environment and SOX compliance are maintained along with compliance to all legal and regulatory requirements

1) Accounts Payable

• Capture and recording of enquiries, including creation of a case/ticket, with all necessary information and relevant business details for the queried transactions
• Analysing and documenting root causes of problems related to Accounts Payable, including Purchase Orders
• Collaboration with other departments and Business Units in order to resolve the issues effectively
• Maintaining good relationship with suppliers and stakeholders
• Provides advice on Accounts Payable processes and policy application where required
• Ensures that all BU’s documents are processed accurately following all the instructions by the local BU’s
• Ensures all invoices are assigned to correct cost centers providing accurate accounting, tracking, reporting and audit trails
• Supports to the line manager/ other team members where required

2) Banking & Corporate Cards:

• Perform activities as directed by the STP Banking & Corporate Cards Manager, which may include:
  1. Process payments
  2. Process cheque receipts
  3. Process bank statements
  4. Posting of payments and clearing of accounts
  5. Process interest expenses
  6. Bank reconciliations
  7. Balance sheet reconciliations
  8. Collecting and consolidating FSV data
• Provides support to other team members where required

3) Travel Expenses:

• Performs activities as guided by the T&E Manager, related to:
  1. System reconciliations on data interface and errors handling
  2. Daily audit
  3. T&E queries resolution
  4. Recurring and ad-hoc T&E reports
  5. Data and root cause analysis
  6. Various communications with T&E stakeholders
• Supports other team members where required

4) VMD & Supplier Enablement (Ariba activities)

• Perform activities as directed by the STP VMD Manager, which may include:
  1. Maintains strong working knowledge of CCEP Vendor Master and Ariba - to be the key company contact person for Ariba software.
  2. Assures the Ariba solution meets the needs of CCEP suppliers.
  3. Builds strong relationship with CCEP IT, CCEP Business Units, Procurement department and Ariba account managers.
  4. Contacts all current CCEP suppliers to clearly convey the benefits and efficiencies of Ariba, relaying the entire Source-to-Pay process
  5. On boards vendors onto the Ariba platform
  6. Supports training to Ariba end users who experience issues with vendor requests
  7. Solely responsible to meet CCEP's on-going vendor conversion goals and deadlines for the successful Ariba onboarding
  8. Perform regular data analysis of material and vendor accounts and provide recommended solutions for change.
  9. Assures that the appropriate internal control environment and SOX compliance are maintained along with compliance to all legal and regulatory requirements
  10. Perform other duties and tasks as assigned
  11. Proactively improves the quality of STP through identification and resolution of issues and continuous improvement of STP processes
  12. Oversees strategies focused on the enhancement of business capacity through technology and innovation to facilitate the continuous improvement of STP team
  13. Provides feedback and support to the STP Vendor Master Data Manager in driving end-to-end standard STP processes across the CCEP business
  14. Performs ad-hoc requests
• Provides support to other team members where required

Requirements

• Finance bachelor’s degree (complete or in process)
• Fluent in English and French
• Strong customer service orientation
• Strong focus on providing the highest level of customer service
• Excellent communication & interpersonal skills
• Strong team player
• Time management, planning and organisation

The Program

This is a 8-month program, designated to take place during 2024 (expected between Mar-Nov) and would adapt to the company’s ways of working at that point of time; Allows flexibility to the interns as they would be able to choose between full and part-time scheme; Interns will be assigned to one of the Service Lines presented in Bulgaria (see above) and would have the opportunity to deep dive into the respective area based on 2 or 3 rotations between the teams working for the given service line; Provides personal mentoring and support for the whole program duration, as well as multiple networking opportunities.

Our employee value proposition:

Being Rewarded

• Market Competitive Salary
• Annual Compensation & Bonus Cycle
• CCEP Shares Purchase plan & Matching Share
• Food Vouchers
• Flexible Working Allowance

Being Connected

• Everyone’s Welcome – Inclusion, Diversity & Equity Culture
• Keep In Touch program – in support of parental care
• Inspiring Office layout with Great beverages and Sofia subsidized canteen
• Referral Program

Being Developed & Valued

• Professional Qualifications Support & Sponsorship
• Ninja Community and Lean Six Sigma Certification
• CCEP learning platforms & Leadership training curricula
• Career Growth and Talent Progression
• Recognition program

Being Well

• Flexible & Hybrid Ways of Working
• Additional days paid leave at start and on top – Birthday, Qualification & Volunteering;
• Wellbeing & Sports program, including corporate discounts & subscription fees
• Wellbeing Community & Initiatives
• Employee Assistance Program
• Additional Health Plan & Dental Insurance

Being Inspired

• Social Projects & Community Charity programs
• Participation in Corporate Challenges - marathon, sports, fun
• External life coach speakers and Work-Life balance lectures
• Team Building & Fun Events