Ad Premium

Digital Trust and Safety Analyst with Swedish and English

Are you ready to take the next step in your career and to achieve your next challenge?

If your answer is YES – join the leader in the CX (Customer Experience) industry TELUS International Bulgaria!

As a Digital Trust and Safety Analyst with Swedish and English you will be a part of a great team and all together will:

  • Deliver outstanding client service
  • Achieve great customer experience and satisfaction
  • Identify and assess customers’ needs
  • Assist with general inquiries, product support and troubleshooting via phone, e-mail, chat, or tickets

As a candidate, you do not need to have experience in a similar role but you should be fluent in Swedish and have excellent communication skills.

We offer:

  • Fully paid training
  • Stable job and career development opportunities
  • Attractive salary
  • Additional health insurance
  • 50+ benefits and services to choose from
  • Positive international working environment
  • Support and learning
  • Employee referral bonuses
  • Relocation package for candidates outside Bulgaria

We care about the well–being of our employees, invest in their future growth, encourage fun and team-building initiatives!

Does it sound like the perfect job for you? APPLY NOW!

About us: TELUS International Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building and delivering next-generation digital services, AI solutions, customer experience and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.