Smart Technologies Consultant with Norwegian or German and English (HYBRID OPTION)

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job into an inspiring path of change and support. With pride, we can say that we have been among the best in the recruitment field for 17 years. We believe that we can change people's lives by helping them become the best version of themselves. We participate in the development of many Bulgarian and international companies, helping them find the right people and solutions for their business. Our network of satisfied candidates and clients continues to grow, remaining our greatest pride and motivation.

For one of our clients – a company providing a wide range of services and support, we are on a lookout for enthusiastic, open and bright people for the role of Smart Technologies Consultant with Norwegian or German and English (HYBRID OPTION).

Essential Duties and Responsibilities:

• Helping the customers with any issues and questions they might have via tickets or calls;
• Provide support by listening closely and with care and identifying the best solution;
• Guiding customers through the process and striving to provide a positive experience;
• Identifying and reporting to your superior on observed issue trends and frequent questions;
• Working as a part of a team, supporting and maintaining a good working atmosphere.

Requirements:

• Fluency in Norwegian or German and good knowledge of English language;
• Familiarity with iOS and Android OS features and an active interest in learning more;
• Great listening and communicating skills, able to empathize with the customer;
• Friendly approach and drive to be of service and provide the best experience and results;
• Team-oriented and ready to help others and act as a part of the team.

Our client offers:

• Great compensation for your efforts and a stable full-time employment;
• Flexible working hours organized into day shifts and a home-office option;
• Fully-paid training and different learning and career growth opportunities;
• Additional health insurance and a fully paid annual leave;
• Part-time option available in 4h or 6h shifts;
• Working environment that is encouraging and values commitment and professional approach to the work you do.

If you feel excited and confident that you're the perfect fit, we encourage you to take the next step. Kindly share your detailed resume in English when you get a chance. (and don't forget to include the reference number SM_STCNGE).

Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements. Your privacy is of utmost importance to us, and all your information is safeguarded in compliance with the regulations of the Commission for the Protection of Personal Data (Astrea Recruitment, reg. No 1809).