Back- office Coordinator with German

The Adecco Group is the world’s leading provider of human resource solutions and Global Fortune 500 company. At Adecco, we daily connect more than 700,000 people from 60 countries around the world with work opportunities with our clients - leading employers from various industries. But our goal goes beyond just finding new jobs for the people - our goal is to help you find a fulfilling job, the perfect match for you, a position in which you will do what you love. And this is not just a job for us, this is our passion!

On behalf of our trusted international client, we are seeking a proactive and detail-oriented Back- office support with German to join their team. The ideal candidate will assist the sales team by managing sales-related administrative tasks, ensuring accurate documentation, and providing exceptional support to internal and external stakeholders.

Key Responsibilities

• Support the sales team with order processing, contract documentation, and administrative tasks.
• Ensure accuracy and compliance of sales documentation and data.
• Collaborate with internal teams and customers to address inquiries and resolve issues.
• Assist with invoicing, credit memos, and sales reporting.
• Manage customer accounts, update CRM records, and follow up on outstanding requests.
• Handle retention and cancellation processes, maintaining a professional customer experience.
• Participate in process improvement discussions and product integration efforts.
• Provide excellent customer and partner support via email, chat, or phone.

Requirements

• Minimum 1-3 years of experience in customer service, sales administration, or back-office roles.
• Advanced German language skills (B2) and intermediate English (B1).
• Strong organizational, multitasking, and detail-oriented skills.
• Excellent communication with a customer-centric approach.
• Good judgment, problem-solving, and decision-making abilities.
• Key competencies: adaptability, accountability, teamwork, and results-driven.
• Experience with CRM platforms (e.g., Salesforаce) or call center tools is a plus.
• Prior sales support or customer service experience preferred.
• Experience in telecommunications is an advantage.

What We Offer:

• Monthly budget for social benefits amounting to 260 BGN
• Bonus system
• 25 days paid annual leave
• Additional health and dental insurance
• Clear career growth opportunities
• Access to diverse learning and training platforms

As one of the world’s largest employers, we believe in talent, not labels. We foster a culture of belonging, equity, inclusion, and respect where everyone can thrive. The Adecco Group is proud to be an Equal Opportunity Employer.

If you see yourself in this role, please apply by submitting your CV in English.

Only shortlisted candidates will be contacted. All applications are handled confidentially. Recruitment license from National Agency of Employment № 1814 from 08.12.2014