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Technical Support Specialist Level 2 with German (Evergreen) (Open)

Our client is a leader in the telecommunication market and we are expanding the team of Technical Support Specialists with German language.

Join us and get your sign on bonus of 1 000 BGN.

Main responsibilities:

  • Process support requests;
  • Analyze system logs;
  • Remote troubleshooting;
  • Provide high level of technical guidance and assistance in problem solving.


  • Fluency in German and English, both written and verbal;
  • Strong troubleshooting and analytical skills;
  • Customer oriented and pro-active team player;
  • Networking and Linux knowledge;
  • Experience in a similar role is considered an advantage.

What can you expect from us:

  • Fulltime role with standard working hours Monday – Friday from 10:00-19:00
  • Salary of 4 000 BGN with monthly performance-based bonuses
  • Convenient office location, close to bus stations and the metro - hybrid model of working
  • Comprehensive initial training and onboarding (fully paid by us)
  • Continuous training and upskilling programs through Concentrix University
  • Professional Development and Career Navigation programs to map out the steps in your desired development
  • Health and Wellbeing initiatives
  • Relocation support if needed (accommodation and travel expenses)
  • Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!

Send us your CV in English now to open the door to the new career opportunities ahead you!

We can't wait to meet you!

Experience the power of a game-changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "Employer Brand Leader of the Year" and "Best Employer - Outsourcing" year after year.