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Sr Assistant, Collections DE SCDMNT

Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you.

Job Purpose

The Shared Services Sr. Assistant Collections will be responsible for monitoring and controlling of customer outstanding balances, analysis of bad debts, cash forecast to ensure clean and accurate ledgers . The position will be tasked with driving and delivering CTC service excellence to the business with an emphasis on customer service and continuous process improvement to further enhance the CTC service level and effectiveness expected throughout.

Key Responsibilities

  • Responsible for delivering high quality services to key customers (who include Customers, Suppliers, Employees, Executives, Regulatory Bodies, etc.)
  • Ensures that CCEP policies are adhered to (e.g. approvals, financial guidelines, etc.)
  • Ensures that the collection of debt is actioned on a daily basis by using variety of communication channels
  • Ensures the accuracy of collection records including maintenance of the relevant ledgers and applies debt collections strategy as appropriate
  • Ensures that cash collection period end closing procedures are completed efficiently, accurately and in a timely manner
  • Monitors and forecasts incoming and outgoing payments on a regular basis
  • Ensures Collections procedures are updated and completed efficiently, accurately and in a timely manner
  • Gathers data requested by audit teams during financial and SOX audits
  • Proactively improves the quality of end-to-end processes through identification and resolution of issues and continuous improvement
  • Performs payment behavior analysis and implements action plans where needed

Experience required

• Experience in a multinational organization and/or Shared Services environment with a good business acumen

• A good understanding of wider Customer to Cash area processes

• Ability to assess a problem and escalate it to the appropriate level

• Good Excel skills. ERP experience desirable, preferably SAP

• Strong customer service orientation

Language Capability & expert level

• Fluent in English and German

Education & Qualifications required

Bachelor’s Degree in finance or similar

Capability required & Expert level

Analytical Thinking - Foundational Relationship Management - Foundational Collaborative Influencing - Foundational Finance Operations and Accounting - Foundational Process Excellence - Foundational System Literacy – Intermediate

Our employee value proposition:

Being Rewarded

Market Competitive Salary Annual Compensation & Bonus Cycle CCEP Shares Purchase plan & Matching Share Food Vouchers Flexible Working Allowance

Being Connected

Everyone’s Welcome – Inclusion, Diversity & Equity Culture Keep In Touch program – in support of parental care Inspiring Office layout with Great beverages and Sofia subsidized canteen Referral Program

Being Developed & Valued

Professional Qualifications Support & Sponsorship Ninja Community and Lean Six Sigma Certification CCEP learning platforms & Leadership training curricula Career Growth and Talent Progression Recognition program

Being Well

Flexible & Hybrid Ways of Working Additional days paid leave at start and on top – Birthday, Qualification & Volunteering; Wellbeing & Sports program, including corporate discounts & subscription fees Wellbeing Community & Initiatives Employee Assistance Program Additional Health Plan & Dental Insurance

Being Inspired

Social Projects & Community Charity programs Participation in Corporate Challenges - marathon, sports, fun External life coach speakers and Work-Life balance lectures Team Building & Fun Events