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Scrum Master

We are DSK Bank, proud member of OTP Group, a leading financial institution in CEE. As one of the leading banks on the Bulgarian market we pride ourselves in delivering an honest and transparent service to our clients and our employees.

We offer you to join an ambitious and dynamic Digital Factory team and shape the future of banking. This is a fantastic opportunity for a professional to make real impact within the largest Bank in Bulgaria.

Currently we are looking for innovative and ambitious people to join us as Scrum Masters due the fact that our Agile team is growing.

Job responsibilities:

  • Guiding and coaching the Scrum Teams on how to apply agile values and principles and use the Scrum Framework to delight customers
  • Protect the development team from outside influences and remove impediments
  • Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving
  • Supporting team getting the work done without coercion, assigning, or dictating the work
  • Assisting with internal and external communication, improving transparency, and radiating information
  • Supporting and educating the Product Owner, especially with respect to refining and ordering the Product Backlog
  • Working closely with the Product Owner to ensure product backlog is visible and prioritized towards business value
  • Facilitating Scrum events (Daily Scrum, Refinement, Sprint Planning, Sprint Reviews, and Sprint Retrospectives)
  • Empowering the team to be self-organized
  • Perform other duties as assigned
  • Conform with all company policies and procedures


  • Knowledge
  • Must exhibit strong knowledge and experience of agile frameworks especially Scrum
  • Demonstrated evidence of a servant leadership mindset
  • Proficient in the use of Agile delivery tools such as Jira, Confluence or Azure DevOps
  • Demonstrated evidence of continuous learning mindset


  • Ability to teach and train on Agile, Scrum at a level accessible to beginners and a drive to learn and share her or his knowledge and craft
  • A change agent; progressively challenging the team to continuously improve
  • Good understanding of product and sprint backlog tracking, burn down metrics, velocity etc.
  • Good negotiation, leadership, and written and verbal communication skills
  • Good knowledge, skills, and ability working in a collaborative team environment
  • Excellent people skills, with an ability to understand and diverse viewpoints
  • High Emotional Intelligence (self-awareness, self-regulation, motivation, empathy, and social skills)
  • Apply knowledge and critical thinking skills in day-to-day problems and solutions
  • Ability to facilitate, coach and guide through influence, inspiration, collaboration and teamwork
  • Ability to listen and communicate effectively with others both verbally and in writing


  • Minimum 1+ years working as a Scrum Master or in a similar role
  • Scrum Master Certification CSM, or PSM I, or PMI-ACP required

We offer:

  • Excellent opportunities for professional and career development in one of Bulgaria’s leading banks;
  • Food vouchers in the amount of 200 BGN per month;
  • 25 paid holiday leave;
  • Additional Health Insurance;
  • Favorable conditions for housing and mortgage lending, as well as for bank products and services;
  • Preferences for bank products and services;
  • Annual bonus scheme depending on the achieved results;
  • Preferential conditions for Multisport / CoolFit card;
  • Great location – in the heart of Sofia’s city center;
  • Discounts in various companies;
  • Professional trainings for specific knowledge and skills (Data Academy, Leadership Academy, IT Academy etc);
  • Refer a Friend Bonus.

If this position corresponds to your professional interests and skills, we would be glad to review your application.

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.