Job location Varna; Permanent; Full time; Suitable also for students; Suitable also for candidates with little or no experience; Salary from 2200 to 3200 BGN (Gross); Suitable also for candidates with refugee status.
Astrea Recruitment was found in 2007 with one principal mission – to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions. Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients – a renowned operating in the e-finance field. We are on a lookout for skilled, composed and communictive individuals for the role of Phone Support with German, French, Portuguese or Romanian and English.
Essential Duties and Responsibilities:
- Leasing with customers via different channels;
- Offering information and answering customers’ questions;
- Using available tools to find the best solution for customers’ issues;
- Maintaining knowledge on products and services on offer;
- Building and maintaining strong relationship with customers;
- Considering feedback customers provide to keep improving;
- Ensuring everything is handled in a timely manner and escalating complex cases when needed.
- Great command of German, French, Portuguese or Romanian and English;
- Eager provide a quality experience, learn and develop constantly;
- Able to actively listen to the customers and focus on details;
- Flexible and able to stay calm and polite while dealing with different cases;
- Skilled with prioritizing, able to do two or more tasks at the same time.
Our client offers:
- Amazing salary and additional benefits;
- Performance-based bonuses and paid days off;
- Additional health insurance (dental and eyesight care included);
- Career developing options and teambuilding events;
- Work as a part of diverse international team and learn from the best;
- Supportive environment and well-furnished workspace with rooms for relaxing.
If you are interested, challenged and convinced you are the right candidate, do not hesitate and send your detailed resume in English (Do not forget to point the ref. N SM_PSGFPREV) Only the shortlisted candidates will be contacted in a timely manner. All the information is protected by the Commission for the Protection of Personal Data (Astrea Recruitment. - reg No 1809)