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Customer Care Specialist with Finish, Polish, Czech, Italian or German and English

Customer Care Specialist with Finish, Polish, Czech, Italian or German and English

Salary Range 2500-2800 BGN GROSS

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job into an inspiring path of change and support. With pride, we can say that we have been among the best in the recruitment field for 16 years. We believe that we can change people's lives by helping them become the best version of themselves. We participate in the development of many Bulgarian and international companies, helping them find the right people and solutions for their business. Our network of satisfied candidates and clients continues to grow, remaining our greatest pride and motivation.

For one of our clients – a giant in the BPO field, known for their wide variety of services. We are on a search for driven, open and friendly team-players for the role of Content Coordinator with German, Czech, or Albanian and English.

Essential Duties and Responsibilities:

  • Assisting customers with issues and answering questions via tickets or calls;
  • Providing support, listening closely and offering the case-specific solutions;
  • Guiding customers through the process and striving to provide a high-quality experience;
  • Reporting on noted issue trends and frequent questions;
  • Working as a part of a team and striving to maintain a positive working environment.

Requirements:

  • Proficient in on of the main languages and solid English language skills;
  • Great communicating skills and bright and positive approach to customers;
  • Open-minded and driven to be of service and provide the best experience and results;
  • Familiarity with iOS and Android OS features is desired;
  • Team-oriented and ready to help others and act as a part of the team.

Our client offers:

  • Great compensation for your efforts and a stable full-time employment;
  • Additional health insurance and a fully paid annual leave;
  • Flexible working hours organized into shifts;
  • Detailed training and different learning and career growth opportunities;
  • Working environment that is encouraging and values commitment and professional approach to the work you do.

If you feel excited and confident that you're the perfect fit, we encourage you to take the next step. Kindly share your detailed resume in English when you get a chance. (and don't forget to include the reference number SM_CCSFPCIGE).

Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements. Your privacy is of utmost importance to us, and all your information is safeguarded in compliance with the regulations of the Commission for the Protection of Personal Data (Astrea Recruitment, reg. No 1809).