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Customer Service Representative with Swedish and English (Home Office)

Customer Service Representative with Swedish and English (Home Office)

ResultsCX story is a proof that when people work together as a team and put their best efforts nothing is unachievable. That is how our company became the largest independent outsourcer on the Balkans. Due to our business and operational expansion, we are looking for talented and enthusiastic people to join our team and to provide world-class customer service and become the face of SAMSUNG.

Living in Bulgaria is a must!

JOB DESCRIPTION:

• Represent Results-CX and our client on a top level providing high quality customer support services via telephone, chat and e-mail; • Achieving great customer satisfaction, focusing on clients’ needs, offering the best possible solution; • Actively and creatively contributing to the whole support process, thus providing the best services and products for our clients; • Enhancing your language skills.

KEY REQUIREMENTS:

• Very good level of Swedish and English; • Great communication skills; • Self-motivation, pragmatic and friendly approach; • Well-developed customer orientation skills; • Willingness to learn and develop.

OUR OFFER: • Highly competitive remuneration package; • Initial and ongoing training; • Excellent benefits package; • Multinational environment; • Work from home; • The best colleagues you could wish for!

Only short-listed candidates will be contacted.