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Technical help desk specialist

Technical help desk specialist

We at Adecco believe that a better working environment contributes to a better life. Our expert consultants take time to match your skills and personality to the right company, ensuring the best fit for you. We are giving you a chance to build your career in an international environment! For one of our trusted clients – one of the largest outsourced corporate services providers, specialized in finances and alternative assets, with offices in Europe and the Americas, we are looking for Technical Help Desk Specialist to join their international team of professionals.

Among your responsibilities will be:

  • Provide technical support to all the group branches via phone/e-mail/ticketing system
  • Configure hardware and software
  • IT Administration (creation / maintain of user accounts, password resets, drive mappings, GPO…)
  • Provide basic training to the employees on most common applications
  • Act as a liaison between the the group’s partners (Resellers, Integrators, Telecommunications, Telephony and Equipment Vendors)
  • Ensure the effectiveness and efficiency of Incident Management Process

Our requirements:

  • Minimun 2 years of experience in relevant field (helpdesk, operating or support functions)

  • Strong knowledge of Windows OS and automation

  • Experience with Microsoft Active Directory/Azure AD, Exchange Online and on-premises, MS Teams, OneDrive, Office 365, Intune / Endpoint Manager, Office Tools

  • Ability to work independently and as part of a team

  • Ability to work on flexible business hours

  • Good communication and organisational skills

  • Excellent knowledge of English

  • Strong analytical skills with demonstrated problem solving ability

  • Knowledge of Helpdesk tools & monitoring platforms

  • Any Microsoft certification is considered an asset

  • Higher technical education would be considered an asset

You can expect:

  • Competitive remuneration with yearly bonus
  • Being part of a fast-developing industry within a friendly team of professionals
  • Challenging assignments
  • Training and professional development
  • Opportunity to travel internationaly and meet the team while having the chance to upskill
  • Hybrid type of work (rules apply)

If you recognize yourself in the description above and you are looking for new career opportunity, send us your updated CV in English.

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.

Recruitment license from National Agency of Employment №1814 from 08.12.2014