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People Partner

Questers is a leading tech hub that empowers IT professionals to advance their careers through strategic collaborations with prominent companies from the UK, Europe and the US. We build dedicated teams in Bulgaria for leading tech businesses in various industries. Our present client base includes the group behind some of the most powerful media brands in the English-speaking world, leading FinTech companies, multi-billion-dollar US hedge fund, social media platforms and a variety of scale-ups rapidly expanding their software services and products.

Questers currently host dozens of remarkable tech teams and employ more than 200 bright specialists. In 2014, 2017 and 2020 we were recognized as a top IT employer. These awards are a result of our belief that high productivity can only be achieved by motivating, developing and empowering talented people.

Due to the rapid growth, we're looking to hire for our team a Senior People Partner

The role:

  • In this role, you will be part of the People and Culture team consisting of experienced People Partners and People Operations Specialists. Your main focus will be the development and implementation of the People and Culture strategy according to the business goals of the company and its clients. Your job will be diverse and allow for innovation.

  • You will manage the employment life-cycle following our company standards, clients' requirements, and the local regulations. You will be the designated point of contact for employees, team managers and other company clients ensuring seamless operations through the delivery of high-quality services.

Your contribution to something big:

  • Consult employees, team leaders and client managers on questions related to employee relations, company procedures and policies, internal tools, labour law and other advice and information when required.
  • Conduct regular one-to-ones with individuals on the teams and act upon their feedback: to address motivation, increase retention and create positive workplace culture.
  • Handle the process of performance reviews of the employees in the company including the preparation of salary update proposals.
  • Work with employees and managers on employee relations matters: questions, issues, requests etc
  • Day-to-day communication with employees, line managers, business leaders and other stakeholders related to salaries, promotions, various HR cases, annual reviews, training needs, team building activities, some aspects of the service agreement terms, etc. ensuring an exceptional level of service and smooth operations.
  • Work closely with internal teams such as Talent Acquisition, Client Partners, IT, Office and Travel, and Finance to streamline processes, and ensure great employee experience and client satisfaction.
  • Plan and facilitate internal social and well-being events in line with the P&C strategy and calendar of events.
  • Work towards the improvement of the internal processes, communication channels and the employee benefits.
  • Develop and implement internal rules and procedures in line with national legislation and according to the established P&C strategy.
  • Keep up to date with changes in employment law, equal opportunities, and other associated legislation and apply to HR advice, practice, and policy.

Our ideal teammate has/is:

  • Experienced professional in the HR field (4+ years)
  • Experience with customer and employee management
  • Excellent English language skills both written and spoken
  • Local labour law knowledge
  • Very good to Proficiency level in Office/MS 365 products (Excel, Outlook, Word, PowerPoint, and Teams)
  • Excellent communication, presentation, analytical and problem-solving skills
  • Ability to influence others, establish and maintain collaborative partnerships, build trust and sustain good relationships
  • Flexible attitude towards new tasks and assignments, ability to rapidly respond to changing circumstances
  • Understanding of the IT market is considered a big advantage.

The company offers:

  • 25 Days Paid Leave
  • Supplemental Health & Dental Care
  • Cоmpetitive Remuneration Package
  • Exceptional Social Package & Special Discounts
  • Innovative & Agile Teams
  • Challenging Projects & Leading edge Technologies
  • Friendly & Supportive Atmosphere
  • Socially Responsible Company
  • Tech & Soft Skills Training
  • Team Bonding Events
  • Fruity Afternoons & Beer Thursdays -Excellent Office Location & Facilities & a wonderful terrace
  • Relaxing & Gaming Areas
  • Free Bike Parking & Showers

How to apply:

If you recognize yourself in this role please send your CV in English, so that we can get an idea of your experience.

All applications will be treated as strictly confidential. Only short-listed applicants will be contacted. Here at Questers, we hire great people. No matter your identify and where you’re from, you can belong here. What’s most important to us is having an inspiring, dynamic team who live our values of collaboration and excellence every day. And we're completely committed to fostering an open, supportive and inclusive culture where everyone can focus on just being themselves while also reaching their full potential.**